If you’re a small business owner or the manager of an elite corporate team, it can be easy to feel overwhelmed with the number of tasks that fall on your plate everyday. Some of these tasks certainly require managerial attention while other employees might be able to complete others with little managerial oversight.
Sorting through these tasks and effectively delegating can be a great challenge. How do you know if you can trust certain employees with tasks that you know you could complete in your sleep? In reality, most of your employees might be under qualified to complete these tasks.
That is why many managers and small business owners turn to a Virtual Assistant to reduce their workload but retain the quality of work they need done. At VA Team, we are committed to helping you work smarter, not harder.
Here are a few mundane tasks that you should consider outsourcing to a Virtual Assistant:
- Answering the Phone
Despite the popularity of email and social media communications, most business owners still prefer to connect with clients or other business partners via the phone. However, it can be difficult for you to worry about screening calls based on level of importance when there’s so much else on your plate.
When you’re trying to buckle down and finish a project, there’s nothing more frustrating than being constantly interrupted by incoming phone calls. Hiring a Virtual Assistant can help you screen these calls so that you only have to take those calls that are of the utmost importance to your business.
- Managing Email Communications
Depending on the size of your company, you may have to interact with hundreds of customers and partners via email everyday. Much like answering the phone, this can be incredibly tedious and tiresome. If you do it alone, answering every email can be an incredibly time-consuming process and it can hinder your ability to attend to other important matters.
Your Virtual Assistant can easily help you manage your email communications, responding to easy inquiries and referring more technical questions to the right parties within your organization. This will greatly reduce the number of emails you have to personally respond to everyday.
- Managing Travel and Appointments
Every business entrepreneur inevitably has to travel to connect with partners and customers in other parts of the world. While you’re busy managing your company, your Virtual Assistant can worry about making travel arrangements and coordinating important meetings and appointments so that you don’t have to.
- Providing Customer Service
Most offices operate on a 9-5 basis, but customers may contact you with questions or concerns around the clock. Maintaining a reputation for excellent customer service should be paramount for your company. An effective Virtual Assistant can be available 24/7, 365 days a year to respond to customer inquiries and help you establish an awesome reputation for timely and knowledgeable customer service.
- Maintaining Your Website
The maintenance of your website is something that you shouldn’t be spending excessive amounts of time on as a business owner or manager. There are simply more pressing matters to attend to. That being said, your company’s website is an important avenue for you to convey information to existing and potential customers. This is where a Virtual Assistant can help you manage your website content so that it remains effective and useful for your client base.
If you think your business could benefit from employing a Virtual Assistant to hire tasks such as those suggested above, you should consider the highly intelligent and dedicated assistants at VA Team! If you’d like more information on our services, please visit our website or give us a call today at 403-879-9970!
By David A. West Join me on Google+